Brake Caliper Is Smoking After Pad Replacement

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by The Critic, Oct 29, 2011.

Page 2 of 2
  1. The Critic

    The Critic Resident Critic

    Joined:
    Oct 28, 2005
    3,193
    2,326
    0
    Location:
    CA
    Vehicle:
    2011 Prius
    Model:
    Three
    Crap...I just checked the invoice I got today and noticed that they installed the "old style" pads on there again...not the ones specified by the TSB.

    Probably the parts guy who ordered the pads forgot about the TSB this time. This is just really disappointing, because the person ordering the parts should've realized the situation.
     
    #21 The Critic, Nov 4, 2011
  2. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    58,442
    40,245
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    You've gone full circle, LOL.

    What was the original issue, noise? On our 2010 I'll occasionally hear a bit of squeak from the rear wheels, I think typically backing up and at start up.

    If the back end is raised I can create the noise by turning a wheel by hand. It seems like just a certain speed does it: a little faster or slower and no noise.

    Hmm: maybe let them know, and then just wait-and-see for a few days if the noise is back? Pretty frustrating though.
     
    #22 Mendel Leisk, Nov 4, 2011
  3. The Critic

    The Critic Resident Critic

    Joined:
    Oct 28, 2005
    3,193
    2,326
    0
    Location:
    CA
    Vehicle:
    2011 Prius
    Model:
    Three
    The service manager emailed back and said he ordered the correct pads today and offered to have a valet pick up the car and leave a loaner when they complete the work.

    MB860 ?
     
    #23 The Critic, Nov 4, 2011
  4. xs650

    xs650 Senior Member

    Joined:
    Jul 2, 2010
    4,539
    1,436
    9
    Location:
    Northern California
    Vehicle:
    2010 Prius
    Model:
    II
    Sometimes you learn more about a person or business when they screw up than when they do everything right.:rockon:
     
    #24 xs650, Nov 4, 2011
    1 person likes this.
  5. jdcollins5

    jdcollins5 Senior Member

    Joined:
    Aug 30, 2009
    5,131
    1,342
    0
    Location:
    Wilmington, NC
    Vehicle:
    2010 Prius
    Model:
    III
    Even though they are the ones that screwed up multiple times, at least this service manager is trying to make things right.
     
    #25 jdcollins5, Nov 4, 2011
  6. The Critic

    The Critic Resident Critic

    Joined:
    Oct 28, 2005
    3,193
    2,326
    0
    Location:
    CA
    Vehicle:
    2011 Prius
    Model:
    Three
    Yup. Service advisor called today and said the pads were on backorder but should be arriving tomorrow. They still promise to pick up the car from my work and leave a loaner.
     
    #26 The Critic, Nov 9, 2011
  7. spiderman

    spiderman wretched

    Joined:
    Jul 5, 2009
    7,543
    1,558
    0
    Location:
    Alaska
    Vehicle:
    2010 Prius
    Model:
    II
    Wonder if they will get it right this time? :)
     
    #27 spiderman, Nov 9, 2011
  8. F8L

    F8L Protecting Habitat & AG Lands

    Joined:
    Aug 14, 2006
    19,011
    4,082
    50
    Location:
    Grass Valley, CA.
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    At least they appear to be working with you. Some dealers will do whatever they can't to blame you so they don't have to do work for free. I hope it all goes right for you this time. :)
     
    #28 F8L, Nov 9, 2011
(You must log in or sign up to post here.)
Page 2 of 2