Inside smells really bad

Discussion in 'Gen 5 Prius Care, Maintenance and Troubleshooting' started by cool_prius, Mar 26, 2025.

  1. Mendel Leisk

    Mendel Leisk Senior Member

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    It's not going to clear out entrenched mold though.
     
  2. rjparker

    rjparker Tu Humilde Sirviente

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    If only there was a cleaner made specifically for this problem... ideally one used successfully for decades...
     
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  3. daisy555

    daisy555 Senior Member

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    I would take it back to the dealership and ask the service manager to take it for a longer test drive with you in the car.

    Hard to say if that’s mold unless you test it. It reminds me of the dust issue I’m having in my apartment. Fairly new building. Each apartment has its own HVAC system. My apartment gets so dusty. They change merv 13 filter every 3 months and filter looks clean. Something isn’t right but they won’t do anything about it.

    I googled “car smells like wet dog but no dog”. AI gave a list of possibilities. Hope this gets resolved.
     
  4. cool_prius

    cool_prius Junior Member

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    That feels like something you'd use before you sell your 20 year old car. I would be down to just clean the AC or ask someone else to do it, but the problem feels bigger than just "in need of a cleaning". I first noticed the problem after about 15 days of ownership. Not only that, I ran the AC for only 3 days total before I noticed the smell. Something feels wrong and I would like to fully understand the problem first before I start throwing money at it.
     
    #24 cool_prius, Apr 9, 2025
    Last edited: Apr 9, 2025
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  5. bisco

    bisco cookie crumbler

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    have you asked friends and family if they could smell anything?
     
    #25 bisco, Apr 10, 2025
    Last edited: Apr 10, 2025
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  6. rjparker

    rjparker Tu Humilde Sirviente

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    The smell is mildew on the evap. It happens in homes, cars and airplanes. Flowing air from the oldside brings in microorganisms. It is generically known as dirty sock syndrome.
     
  7. cool_prius

    cool_prius Junior Member

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    I took it to the same service department again the other day and this time they didn't even bother to take it back. Someone just sat in the car for a few seconds and told me it was fine.. while having all the windows rolled down..

    It's looking like I can utilize Lemon Law if this keeps going on. AC should be part of the basic warranty right?

    I didn't ask directly but when I had people in the car and I started smelling it, I noticed them have a physical reaction. My friend was the one who also pointed out how much of that dust is inside of the car, despite me wiping the surfaces down every single day.

    I will make sure to ask a friend directly next time. I just don't feel good having to say there's this issue in this brand new car but I need some people to back me up at this point, since Toyota apparently thinks it's all in my head.
     
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  8. daisy555

    daisy555 Senior Member

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    Yes. The AC should be under warranty. Unrelated but I’ve heard of two people needing their AC compressor replaced under warranty on their Gen 5s.

    Do you have an auto AC specialist in your area? Maybe have them smell it. Independent mechanic etc. Get as many people to smell it as possible so you feel confident about the issue. For a Lemon Law claim you’ll need as much documentation as possible.

    I’m typing and it’s not showing up once I save it. Driving me nuts!
     
    #28 daisy555, Apr 14, 2025
    Last edited: Apr 14, 2025
  9. Mendel Leisk

    Mendel Leisk Senior Member

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    On a phone, in particular an iPhone, you need to refresh every time you open an edit window, and refresh when viewing the edit after saving. It’s a Priuschat bug, been going on about a year, reported, fwiw.

    worst scenario is when you do multiple edits: it brings up the previous edit, until you refresh. Not refreshing, doing an edit and saving, you wipe out the previous edit.

    yup, for about a year now…

    notice how first letter of every paragraph is not capitalized? Another Priuschat feature. :)

    refresh button, at least on my iPhone:

    IMG_0502.jpeg
     
    #29 Mendel Leisk, Apr 14, 2025
    Last edited: Apr 14, 2025
  10. daisy555

    daisy555 Senior Member

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    Yes! Thank you for describing it perfectly. I’ve been hitting refresh but that last post was a nightmare. Hit refresh and correction would disappear. : /
     
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  11. Mendel Leisk

    Mendel Leisk Senior Member

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    Yeah whenever you commence an edit, refresh before doing anything else. The first edit it may not be needed, but any subsequent edits it’s mandatory.

    absurd situation, absentee landlord, ONE moderator who’s hands are tied, yeah…

    ugh, I’m getting started, lol. Better go start breakfast. :)