AC charging issues

Discussion in 'Prime Plug-in Charging' started by Greendragonsegg, Feb 9, 2026 at 3:56 PM.

  1. Greendragonsegg

    Greendragonsegg New Member

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    Location:
    Texas
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    i recently bought a used 21 prime Le, got a charge cord off amazon but it wont charge, chargers light stays solid green meaning "charge complete" car registers i plugged in a cable, i hear clicks from under seat (softer, not like the main contactor at startup) but no charge, ive tried a public charger and it did same thing, and said it was waiting for car to start so it seems it may be either the 12v is not strong enough (I put a jump pack and tried, still nothing changed) or the onboard charger is dead, any way to test that thing besides swapping? I have ordered a second higher-end cable in case that's the issue at home. and ill try a second local charger to see whats issue, but any ideas?
     
  2. PriusCamper

    PriusCamper Senior Member

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    Location:
    Pacific Northwest, USA
    Vehicle:
    2007 Prius
    Model:
    Two
    Try disconnecting your 12v battery for a few minutes, which will reset all the computer settings back to when it rolled off the assembly line... Also, I suspect there's a bunch of things that the car has to confirm before safely charging and that should be in your owner's manual or available on here via a web search.
     
  3. BiomedO1

    BiomedO1 Senior Member

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    Location:
    SacTown, Ca
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    Please read the manual. Solid green means it's actively charging. This is the green lamp within the charge door, below the socket. There's three blue status lamps on the passenger side top dash. If you pop open one of the doors, the MID should display how long it's going to take for a full charge.
    If your talking about a green lamp on your after-market amazon charger; I don't see how that applies to "the price of tea in China." That aftermarket charger could have a rainbow of lamps; of which the charge cable instructions should explain.
    If there is an actual problem; Toyota covers that portion of the car for 8 years or 100K miles; I believe. You get a slightly longer warranty in a CARB state, which Texas is NOT.

    Toyota Manuals and Warranties | Toyota Owners

    Good Luck.

    BTW; I wouldn't disconnect the battery to erase potential errors codes that Toyota may need to diagnose your issue; if any....
     
    #3 BiomedO1, Feb 10, 2026 at 3:30 PM
    Last edited: Feb 10, 2026 at 3:47 PM