I have Safetyconnect in my 2012 Plug-in Prius. I'm planning a road trip to Canada. Does anyone know if Safetyconnect road-side assistance works while driving in Canada? I called Toyota and the rep claimed that Canada is not covered, but then I found literature (well, for Lexus safetyconnect customers which I assume would be the same as Toyota's) saying that Safetyconnect is not guaranteed to work in Canada but that roadside assistance would be provided 'if' the safetyconnect is able to make a connection while in canada (assumably in the more southern low-lying cities since it's satellite-based?). If it's based on the same XM technology in the car, I'm thinking it might work: my US- SiriusXM receiver actually works when driving in much of CAnada...
I highly doubt it uses XM. I've never heard of mobile XM radio transmitters. I'd imagine it uses GPS (that will work anywhere in the world) and the cellular network to carry any voice and data. If you have no US cell coverage in Canada, and there's no roaming agreement in place, the cellular part won't work. I've driven to Vancouver BC when I lived in WA. Maybe a few miles past the border, I lose AT&T signal and end up roaming on Rogers (IIRC).
Safety connect uses a cell connection which is part of the car afaik. I don't believe it is available in Canada so if that's the case I doubt it would work up there but am not 100% sure.
http://www.toyota.com/safety-connect/img/safetyconnect-terms.pdf Sec. 12.b) - "Services will not be sold but will function, provided connectivity is available, in Hawaii and Canada".
Ah, thanks for the info! I guess it'll be hit and miss then depending on which Canadian cities have a roaming agreement with the car's cell...
