After 3 months of owning our new 2014 prius 3, after picking up our car from the service of 5000 miles, found the radio no longer worked correctly. Though dealership felt it was nothing to do with their servicing, they ordered and replaced with a new radio. Upon calling sirius radio as it was no longer working, discovered our new radio was actually a radio from a 2012 prius. So our questions if anyone can help... does it seem acceptable to replace 2014 radio with 2012 radio? Is there any difference with hd, voice commands, etc? It does say software is version 3.1.0. Sirius could not transfer our subscription as obviously we are not an authorized user for the radio and account now in our car. Suggestions?
Sorry to hear of your problem. What I'd do is visit the dealer, let him know the details, especially the inability to access Sirius. Then let's say they do supply you a 2014-vintage radio. Then you still would have a "different" radio (not the original), so are you still out of luck with Sirius? Just a thought...
And if he was supplied with a new radio it would have a different radio number. Just have to check with Sirius.
