"TOKYO -- For Shinichi Sasaki, it was a baptism by fire. A month after being named Toyota Motor Corp.'s new quality czar, Sasaki spent two hours last week telling reporters how Toyota will improve the quality of its vehicles. He was responding to a safety recall that has Japanese police threatening criminal charges against Toyota managers...." http://www.autoweek.com/apps/pbcs.dll/arti...1024/LATESTNEWS The article is about Toyota in general and not only about the Prius.
It's amusing to me that even with Toyota having these "quality control problems", they'll still manufacturing vehicles that consistantly top the quality and reliability reports. Dave
I prefer Toyota's approach: no one has had the problem, but it could be, so we'll issue a recall. Ford, GM and DC's approach: dozens of people have died, but it's not serious enough yet and it's probably the fault of our vendor. Remember Ford's rollover problem?
This reminds me of the old story ... "A Japanese supplier to a US manufacturer was directed to produce 10 million widgets with no more than 2 ppm defective parts. The order was received on time, in perfect condition, with zero defects. However, an additional box arrived with the shipment marked "defective parts". When the US manufacturer asked his supplier what was in the box, the Japanese manufacturer responded it was the 20 defective parts that were ordered."
