Here's a couple I have bookmarked: What is killing all my Hybrid Batteries?! 3 batteries have failed. | PriusChat Dorman Battery Experiences | PriusChat and a recent one of another with multiple failures: P0AA6 code on 2007 Prius | PriusChat Doorman's had a 3 yr warranty but now have reduced that to 1 yr. GOOD LUCK!
it's a mixed bag. the important things are; cost, warranty (parts and labor), the ability of the installer to stand behind the warranty, and your patience while waiting for another battery.
Yikes - That Mountain Living lady really got screwed by those dealerships. I wonder if she ever got a resolution?