Blowing smoke at 63k, any chance Toyota will cover??

Discussion in 'Gen 4 Prius Main Forum' started by Hurricane350, Nov 25, 2018.

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  1. Hurricane350

    Hurricane350 New Member

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    I'm still in disbelief that I have a blown head gasket this early in its life, but thats where Im at... my powertrain coverage ended at 60k, my car is at 63275 :(
     
    #1 Hurricane350, Nov 25, 2018
  2. jdenenberg

    jdenenberg EE Professor

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    Contact Toyota customer support and tell them the situation, They do help with problems just out of warranty. Good luck

    JeffD
     
    #2 jdenenberg, Nov 25, 2018
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  3. bisco

    bisco cookie crumbler

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    this is not good news for gen 4 owners...
     
    #3 bisco, Nov 25, 2018
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  4. Raytheeagle

    Raytheeagle Senior Member

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    Wonder if it’s a similar failure mode:whistle:?
     
    #4 Raytheeagle, Nov 25, 2018
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  5. rosencrantz

    rosencrantz Member

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    Wow...that’s not good. I’ve had very good luck with out-of-warranty good will coverage by both Honda and Toyota. My experience is they’re pretty receptive to helping out- especially when the warranty has just expired. Honda paid $4K for a paint job on my 6 yr. old civic with over 100k miles. I found being willing to escalate the issue along with being both polite and persistent helped my case.
     
    #5 rosencrantz, Nov 25, 2018
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  6. m.wynn

    m.wynn Senior Member

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    Would you be willing to offer some detail?

    -Who made the diagnosis?

    -Details of diagnosis (failed water pump, radiator damage leading to coolant loss, etc...)?

    -What symptom(s) led you to seek mechanical evaluation?

    -Any symptoms prior to this point?

    I'm guessing unless external damage was done to the car which caused something like loss of engine coolant, Toyota will help fully. Best of luck, of course!
     
    #6 m.wynn, Nov 25, 2018
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  7. m.wynn

    m.wynn Senior Member

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    Here's to really hoping this is not what we think it might be:eek::rolleyes:...
     
    #7 m.wynn, Nov 25, 2018
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  8. Raytheeagle

    Raytheeagle Senior Member

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    Maybe the downstream egr cooler isn’t a good idea:oops:.

    I guess clean the egr system early and often;).

    But one data point, so we’ll keep our opinions to ourselves for now :rolleyes:.
     
    #8 Raytheeagle, Nov 25, 2018
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  9. Hurricane350

    Hurricane350 New Member

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    -me! lol but seriously blueish white smoke is pouring out of the exhaust when I'm accelerating on engine, not ev

    -this will come tomorrow. I am bringing it to the dealership.

    -at first I lost heat then I filled with SLLC and it was gone within the day. (heat came back temp) then I noticed the smoke coming out when I was on highway, had my friend follow me and confirmed the smell and smoke color.

    -nothing before I lost heat on Friday. no idiot lights. nothing

    -see above
     
    #9 Hurricane350, Nov 25, 2018
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  10. alanclarkeau

    alanclarkeau Senior Member

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    I've heard that TOYOTA (and Mazda, Honda etc) have been good at "goodwill" repairs of major items - provided it's been serviced by the dealer on schedule. They've made that argument here in relation to their "poor" warranty length-wise.
     
    #10 alanclarkeau, Nov 26, 2018
  11. padroo

    padroo Senior Member

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    Sorry to hear. There haven't been too many problems with Gen 4 Prii yet.
    Did you have the extended waranty?
     
    #11 padroo, Nov 26, 2018
  12. Mendel Leisk

    Mendel Leisk MMX GEN III

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    Could be an isolated head gasket failure? Seems like low miles for EGR to cause it.

    Yeah, all of the above. OP's first post, first day, hopefully more details to come?
     
    #12 Mendel Leisk, Nov 26, 2018
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  13. alanclarkeau

    alanclarkeau Senior Member

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    SLLC - what is this?
     
    #13 alanclarkeau, Nov 26, 2018
  14. Elektroingenieur

    Elektroingenieur Senior Member

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    Toyota Genuine Super Long Life Coolant, presumably.
     
    #14 Elektroingenieur, Nov 26, 2018
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  15. kithmo

    kithmo Couch Potato

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    Oh the joys of not having a temperature gauge to pre-warn of impending doom :rolleyes:
     
    #15 kithmo, Nov 26, 2018
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  16. Aaron Vitolins

    Aaron Vitolins Senior Member

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    This is terrible news. The gen 3 didn't start showing head gaskets till like 5 years and 100k+ miles. Well so much for picking up a 2016 in a couple of years for my road trip car :(
     
    #16 Aaron Vitolins, Nov 26, 2018
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  17. Hurricane350

    Hurricane350 New Member

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    Nope! :(

    What he said .

    I will update tomorrow afternoon as my appointment is late today and I'll be out of pocket until tomorrow afternoon...
     
    #17 Hurricane350, Nov 26, 2018
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  18. Mendel Leisk

    Mendel Leisk MMX GEN III

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    Meh, it's just putting a card in a gizmo, nothing to it. Painless. Till the end of the month.
     
    #18 Mendel Leisk, Nov 26, 2018
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  19. alanclarkeau

    alanclarkeau Senior Member

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    Be patient - only partial news so far. We need to hear the diagnosis, and how TOYOTA dealt with it.
     
    #19 alanclarkeau, Nov 26, 2018
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  20. kithmo

    kithmo Couch Potato

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    Does the Prius tell you when the coolant is low ?
     
    #20 kithmo, Nov 27, 2018
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