2017 Bluetooth microphone issue

Discussion in 'Prime Technical Discussion' started by Lynkdev, Mar 17, 2021.

  1. Lynkdev

    Lynkdev Junior Member

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    2017 Prius Prime
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    Plug-in Advanced
    Just yesterday was told people could barely understand me talking through my car and had to put on speaker on my phone.

    I see the microphone up top near the sunglasses holder

    Has anyone had this issue?



    SM-N986U1 ?
     
  2. sam spade 2

    sam spade 2 Senior Member

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    Were the windows open at the time ?
    Was the AC going full blast ?
    Was the radio playing ?
    Were you yelling at the mic ?
    Was a big noisy truck in the lane beside you ??

    Typically the mic's are very sensitive and the fidelity not too good.
    Background noise can be a killer.

    With almost any car model.
     
  3. Lynkdev

    Lynkdev Junior Member

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    Plug-in Advanced
    Nope to all lol.

    SM-N986U1 ?
     
  4. sam spade 2

    sam spade 2 Senior Member

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    Well then some more "test" calls would be in order.
    And then a dealer visit if it is still under warranty and / or it really is a problem for you.