New OEM Toyota Hybrid battery, scam?

No one could tell very quickly actually.no body absorbs anything . This ain't the 50's. New Panasonic battery will have QR code very prominent on stickers . That are not easily transfered. You're original had no QR code . Didn't exist yet .

 

But condo and 2 kids . Makes it so many cannot look . I eat HOA ladies for snacks.

 

You could contact the place he purchased it from and ask them if they sold him the battery.

 

is there a reason you did not put any of the actual prices in?
since the oem has had a recent sharp price jump, my guess is that he quoted you on the last one he purchased and did you a big favor by eating some of the cost.

 

It's strange to ask whether you were deceived when the battery was replaced.
You agreed on the replacement, discussed the deal and the amount for the work, shook hands and in the end the battery was replaced, the money was transferred.
What are you not satisfied with? The battery doesn't work? Was there a guarantee for the work?
Reviewing the terms of the deal now is the wrong decision.

 

It seems like the question is whether or not the shop did what they said they would do. They obviously fixed the battery issue, but replacing with old cells or a new toyota OEM battery are totally different outcomes. Can you see enough of the battery when you take out a few things in the trunk like the storage box to determine if its new ( or at least the case is new)? I would think a new toyota battery would have factory seals and markings, maybe a date. Question is can you see it with only the back facing portion exposed. You can get to that in a few minutes without tools.

Dealerships charge different prices for professional shops and DIY home mechanics. I see you are also in Hawaii which probably drives up the cost significantly and limits your ability to shop around for better prices.

 

paranoia will destroy ya

watch

 

Independent shops buy from dealers, not wholesalers, but they can get up to 50% discounts depending on the item.

If he charged you $2500 it could be new. If he charged you $1700 it's guaranteed to be used. Since you are protecting your guy by not disclosing prices the facts can not be determined by magic over the internet.

By the way simply looking at it may not tell you much. All the electronics and most of the wiring and fan are transferred from the old assembly, even at the dealer.

This is what you or your shop would get from the dealer if they did not install.



Of course there is a substantial core charge but the buyer gets that back when returning the core.

 

If I had been plagued by vague doubts, I would have opened the lid and examined the insides of the battery long ago.

On old batteries (Gen2, Gen3), the shape of the modules in the upper part is distinguished by protruding ribs. On a restored battery, there may be inscriptions that were used during testing to select modules.

On new modules of the high-voltage battery Gen4 since 2016, the upper part is a flat surface.

Finally, each module has a QR code and numbers with letters that allow you to find out the date of manufacture of the module.

 

Look at post #11. I think it has all the info you need for a quick visual check if you're unable to actually access it enough for seeing the modules. The new replacement packs have multiple large stickers on the battery case (multi-language), where an original has only one large sticker. A new case will be nice and clean also. An original will very likely have several dark stains. Just nature of the beast.

 

The work order/receipt should have ALL the information about what parts and labor were involved.

 

The new battery kit should contain new modules, Gen4 model. I don't think your module kit has been gathering dust on the shelf waiting for your car for over ten years.

Gen 2 New OEM Toyota Hybrid Battery Replacment April 2023 | PriusChat

 

Since the battery is supposed to be new OEM, couldn't you tell the shop that you need the original Toyota documentation in case there are issues in the future? Toyota isn't going to honor a future claim because Joe Shade Tree Mechanic says OEM was used.