19” Toyota Tire Warranty - Anyone Have It?

Discussion in 'Gen 5 Prius Main Forum' started by daisy555, Apr 23, 2025.

  1. Mendel Leisk

    Mendel Leisk Senior Member

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    Or just sitt this gen out, see what happens.

    Considering the wheel/tire sizes, lack of spare, reduced head room, and silly stuff like the license plate "bump" on the front fairing: maybe their plan is to kill off the Prius line.
     
  2. daisy555

    daisy555 Senior Member

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    Where I live there is no longer a wait to get the 19” tires. The issue still is only having two 19” options. Toyo not providing a mileage warranty. Michelin being more expensive. Prices for the Corolla Cross hybrid XSE tires aren’t cheap either and it’s only going to get worse over the next few years.
     
  3. daisy555

    daisy555 Senior Member

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    Imagine that…seat covers might have wrinkles. : )

    I’ve been trying to research tire/ wheel options and it’s exhausting.
     
  4. Blackat

    Blackat Active Member

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    Yes, as long as the wheel and tire are within the OEM specs. I got zero pushback
     
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  5. daisy555

    daisy555 Senior Member

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    Well…my questions to the Toyota warranty seller led him to call his Toyota rep which I knew would not result in good news. Another dealership was telling me the tire warranty had to be sold at the time of purchase.

    He confirmed he wasn’t allowed to sell the tire warranty unless it was at time of purchase. I saw this in the fine print of the contract and was concerned I could purchase it and at a later date file a claim that could be rejected when they looked at the date of purchase. By then it could be too late to file for a refund of the warranty purchase.

    I guess I’ll have to hope for the best regarding pot holes. From what I’ve seen on Facebook, I like the look of the car when people have switched out the tires. It’s obviously easier for DIY guys and gals.
     
    #25 daisy555, Apr 24, 2025 at 6:11 PM
    Last edited: Apr 24, 2025 at 6:33 PM
  6. daisy555

    daisy555 Senior Member

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    Do you mind sharing how much you paid for your warranty?
     
  7. PriusCamper

    PriusCamper Senior Member

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    Based on current sales numbers, there won't be Gen6... It's the end of the line.
     
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  8. daisy555

    daisy555 Senior Member

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    Any attorneys on here? : }

    Isn’t this a strange amendment? I’ve confirmed that Safeguard is the official administrator for Toyota warranties. IMG_6513.jpeg
     
  9. daisy555

    daisy555 Senior Member

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    My guess is they won’t make many exterior design changes to the Gen 5. Wasn’t Gen 2 that way as well?
     
  10. PriusCamper

    PriusCamper Senior Member

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    Wow... they say the stealership and you are the only people making the agreement and then they say that the stealership has passed you off to a third party? How does that make sense?

    The CEO of Safe-Guard is a former auto executive from Porshe and Jaguar if you want a sense of how much they expect people to spend: https://www.linkedin.com/in/david-pryor-a785055/

    Safe-Guard also has 198 Better Business Bureau complaints in the last 3 years. I've never seen that disgraceful of a reputation on there before: https://www.bbb.org/us/ga/atlanta/profile/auto-warranty-services/safe-guard-products-international-llc-0443-3763/complaints
    upload_2025-4-24_15-28-18.png

    As one complaint says: "Basically, you pay and they will use any excuse not to pay out. It feels like a scam, especially when you can't dispute or even speak to someone higher up. They also won't provide you any documentation to substantiate their determination."

    Here's what Google AI says about them:

    "Safe-Guard Products International, LLC has faced complaints and legal actions regarding insurance fraud, particularly related to GAP insurance. The company has been accused of stalling claims, failing to process documents properly, and engaging in deceptive practices to avoid paying claims. Additionally, there have been reports of inflated pricing and misleading statements in connection with precious metals investments.
    Here's a more detailed look:
    • GAP Insurance Claims:
      Safe-Guard Products International, LLC has been involved in legal disputes and consumer complaints related to Gap insurance, where they allegedly failed to honor claims or delayed payments. One complaint mentions being stonewalled by the company despite providing all necessary documentation, with the claim potentially expiring due to this delay.
    • Precious Metals Investments:
      There have been reports of a nationwide fraud scheme involving Safe-Guard Metals, which may be affiliated with Safe-Guard Products International. This scheme allegedly involved deceiving customers into purchasing silver coins at inflated prices and misleading them about the true value of their investments.
    • Legal Action:
      Safe-Guard Products International, LLC was a defendant in a legal case filed by the State of West Virginia.
    • Consumer Complaints:
      Multiple complaints have been lodged against Safe-Guard Products International, LLC with the Better Business Bureau, including claims of stalling tactics, failure to process claims properly, and fraudulent practices."
     
  11. PriusCamper

    PriusCamper Senior Member

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    Fortunately in this instance its just a bad decision with wheel size. Most car sellers will have no problem working with a customers needs for different wheels before a new car rolls off their lot. So this is an easy to manage problem if you know about it before you pay for the car.
     
  12. daisy555

    daisy555 Senior Member

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    The amendment stating Safe-Guard assumes no liability for the obligations of the agreement is what gets me. Isn’t that stating they are not obligated to cover the warranty?
     
    #32 daisy555, Apr 24, 2025 at 6:38 PM
    Last edited: Apr 24, 2025 at 7:06 PM
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  13. PriusCamper

    PriusCamper Senior Member

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    Based on what it says online about insurance fraud as relates to this company, it sounds like that's the claim/hill they're willing to die on.
     
  14. daisy555

    daisy555 Senior Member

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    Not my dealership. They were not willing to switch tires out.
     
  15. rjparker

    rjparker Tu Humilde Sirviente

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    An administrator role is not the same as an insurance / warranty carrier.

    An administrator handles the paperwork and makes initial warranty decisions. They don't pay claims and are not the insurance carrier. Toyota or the dealer pays claims or pays for covered repairs/replacements.

    When I worked for a major oil company, they were self insured for everything from auto to health insurance. However they used Aetna, a major insurance company, as administrator to handle the day to day coverages. In reality they were paid by the hour and had no profit or loss generated by paying or not paying claims. My employer the oil company had the risk.

    If you buy coverages from Toyota Financial it is the best coverage possible.
     
  16. daisy555

    daisy555 Senior Member

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    I’ve heard Toyota Financial warranties are the best but I’m discovering inconsistencies. Someone who works at a dealership said his sunroof was replaced under warranty. The exclusions on the Toyota VSA brochure I initially received says they are not covered. It’s possible they have added these exclusions over the past few years but I think the issue is that each dealership has its own Toyota VSA contract. Doesn’t make sense since the Toyota Financial website lists all that’s covered and excluded. States do have different restrictions. There’s probably something in the fine print somewhere.
     
  17. rjparker

    rjparker Tu Humilde Sirviente

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    Don't worry about it. States do have different requirements but yours is far more likely to protect you.

    Toyota is known to extend warranties of problem areas on their own. We can not predict the future so enjoy the present.

    If I just got a car someone else paid for I would have no problem updating wheels or whatever on my nickel. As suggested earlier, a smart move is to update them and sell your existing for a big percentage of the cost.
     
  18. daisy555

    daisy555 Senior Member

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    The clincher is CT dealerships don’t sell them at a discount. I’m looking into purchasing one from MA or Kansas. There are a few dealerships that sell these Toyota VSAs at a discount. They sell large quantities. Worry…me? : }
     
  19. dabluesman

    dabluesman New Member

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    The dealership I used in Tennessee offered extended warranties and ancillary protection through a company named excelaprotect(.com) I think the tire & wheel package was around $1200, I decided to pass on that but did take their powertrain warranty and paint protection package.
     
  20. Winston Smith

    Winston Smith Active Member

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    I've traversed this bridge a few times. Toyota isn't the only manufacturer that sell cars with wheels and tires not suitable for rough roads.

    A common objection will be that they are obligated to provide you with everything on the sticker, new horrible wheels included. Switching your horrible higher trim wheels with less horrible lower trim wheels isn't a swap I've ever gotten to happen.

    Of course, any dealer will sell and install new different wheels at an extra cost. That's not a very attractive option for most buyers.

    The closest I've gotten in a new car purchase was having a dealer swap the wheels and tires from my trade-in onto the new car I was buying.
     
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