If you expect a company you deal with to honor a warranty and treat you with respect, YOU DO NOT WANT TO buy a battery from Green Bean/LKQ. The lifetime warranty that came with the battery we bought was one reason we used Green Bean. That initial purchase was fine 5 years ago, but the warranty that came with it was evidently not worth the paper it was printed on. We have experienced the run around, been strung along for 6 weeks now since we reported the failed battery, gave them the needed info, and were told we qualified and were approved for a warranty replacement. After 6 weeks, no battery, nothing but delays and excuses, you feel like a fool for waiting around for 6 weeks without a workable car. It's like torture to second guess, is this ever going to happen? Do I need to wait, or face facts and just buy a battery FROM A DIFFERENT COMPANY? That's what we've realized we had to do. Green Bean is not a trustworthy, dependable business, and they don't honor their warranty. CLASS ACTION LAWSUIT is a good idea stated in some other posts. I think this stall and delay tactic is happening in several states. Maybe some lawyer out there can check posts on MANY sites and get started, because I'm seeing lots of people with the same problem.
If you got a used "rebuilt" battery that lasted 5 years you have done pretty well. That being said, I understand the part about them not honoring their warranty....
If you paid my credit card, call them and they will take the money back from them until they replace it. Then you can purchase a new sodium battery......
I wanna try one the fake prismatic whatever chem battery they making. I've talked to the guy a bit I think I've had line card or equal . He says their engineering for 8 to 10 year long. They have a few packs running in the 2.5 litre Lexus vehicles with great results so far. They look well made but it's plastic injection molding and hermetically sealed cases similar to The originals without the aluminum but different chemistry . Not sodium
NO,,,,,,, "lifetime" warranty..... They card company will do it. And it certainly would not hurt to call them and inquire. Small claims court is another way. Undo hardship. Gotta be worth a million dollars
My card did it.... after 2.5 years.... Maybe you need better cards??? My card also has extended warranties after the merchandice's warranty expires....
