Featured We own a 2007 Prius Gen 2. UK. 267k on the clock..Toyota cannot help.Can you?

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Alun Gerrard, Aug 10, 2025 at 3:27 AM.

  1. Alun Gerrard

    Alun Gerrard New Member

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    Llangefni ,Wales. UK
    Vehicle:
    2007 Prius
    Model:
    ----UK----
    Recently we treated the Prius to a brand new 12v battery...We paid £200 for a Toyota 12v battery fitted by Toyota. I have taken the car to Toyota only 3 timed since 2008 as they are expensive and push the work...After a couple of days for the first time ever the Prius was not at all well. This was 6 weeks ago...Since then she has gone to Toyota twice...once to check the installation of the new 12v battery and the second time last Monday for a diagnostic inspection to trace the cause....they failed! However, they did give me a costed quote for the repairs on non-related work. The repair costs were well above other garages! I spoke to Toyota UK who said they would investigate but nothing from them to date.

    Her problems....
    The Prius is a 2007, Gen 2. No custom jobs on her. She has done over 267k British miles..no major repairs. Never let us down. Her name is Poppy. Using the fob primary alarm goes off..
    Sometimes we press the fob again and the alarm goes off....other times it goes off only if we put the fob into the slot...For fear of noise pollution we sometimes use the key...the door is opened and the alarm goes off until we put the fob in the slot...that makes thing well.

    The 12v battery is fine....it has been checked by 2 garages...

    The fob batteries changed after we had the 12v battery installed Recently by Toyota.

    The car screen states that the 12v battery is 12.3v when standing...with a load it drops to 11.5 v or thereabouts.

    Sometimes the red car and key light on the dash does not come on or it goes off ...it flashes correctly.


    Help!!!!
     
  2. Alun Gerrard

    Alun Gerrard New Member

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    Try shouting at the car
     
  3. Tombukt2

    Tombukt2 Senior Member

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    Car is generally shipped with two key. You don't mention a second I'mguesd8ng you know have sounds like a new fob or key replacement . Toyota using their software can tell you how many keys have been produced for this car over. If you've had it since it was new . It should be the original 2 keys . Maybe they need to probe with Toyoda software . The antenna at slot may be going out the slot is an amplifier . It has a sticker on bottom of it stating so. From the famous movie we have failure to communicate. The fob to the car that is
     
  4. Alun Gerrard

    Alun Gerrard New Member

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    Today the Prius has been normal.

    As regards Toyota UK...We were told about a full diagnostic to discover the problem. All we had from the garage was ' could not find anything wrong'...We did have a written quote for minor repairs at silly prices...example...the front wheel CV boot split ...replace : £350 ...about £420 dollars....a CV replacement including Labour is £ 50.

    Thanks for your advice. I assume that they used a laptop etc...but not sure.

    We have 2 fobs...both had a new battery 2 weeks ago.

    As I say ..no problem today.

    We were getting her a full body respray and minor repairs....front suspension replaced etc too...but we must find the cause of this ....it all started after Toyota fitted the new 12v battery a few weeks ago. My fault....I should have used a Bosch 22v battery that lasts 5 to 6 years. I seldom use Toyota Garages .
     
  5. bisco

    bisco cookie crumbler

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    welcome!
    are there any trouble lights on the dash? any other symptoms besides the alarm?
     
  6. Tombukt2

    Tombukt2 Senior Member

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    What a smith can do with a tool like Autel key tool is access you're transponder codes clone them see if car is accessible by the tool to sort out the issue .the key tool can gather and report all transponder and security codes . And the key tool will operate system as key fob should then it can report back on where the handshakes are or happening . Or you can go through almost a complete book of one of the manual sets on the security system troubleshooting it is extensive . It'll probably take 6 hrs of time
     
  7. Danno5060

    Danno5060 Active Member

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    It sounds like the problem could also be in your fob (pressing the unlock button shorts to the panic button). If you have it, try another fob. If you don't, consider buying one and have it programmed to your car. Check to see if the fob batteries you got were new and hadn't been sitting on the shelf for a few years.

    As to the CV axle, Toyota ones are pricey. Aftermarket ones are more reasonable, but can be questionable. As long as your original one is still good, try to have the boots replaced. You may want to have the boots replaced on the other one at the same time - at 267K, I'd bet the other one is due for a replacement set of boots as well. Popping them out of the transaxle is a bit tricky. On the passenger's side, I could get a pry bar or a large flat-bladed screwdriver (I don't remember which one I used) to pry the axle out of the transaxle. The driver's side was a bunch of trouble as I couldn't really get my pry bar in position. I ended up borrowing a slide hammer with an attachment that fit over the "tulip" near the transmission. Here in the states, you can sometimes loan those from the auto parts stores. I don't know about in the UK.

    You'll also lose about 1/2 of your transaxle fluid when you pop the axle out, so you may just want to just get 4 quarts of the ATF-WS and replace the entire amount anyway.

    I wouldn't mess with a 22V battery. I don't think the 12V system is ready for 22V. The original on my Gen 2 lasted far longer than 6 years.
     
  8. PriusCamper

    PriusCamper Senior Member

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    Did you ever charge the 12v battery up to a full charge with a legit smart charger of 10amp or greater? You need at least 12.7 volts for the battery to be good, not 12.3v. Either the battery they installed is defective or it never recieved a proper charge and your car is not designed to full charge your battery unless you drive non-stop for 12 hours.

    You keep saying you don't like going to the Toyota Stealership, yet you keep going back? Why is that? They are warranty specialists who try to do the most expensive warranty repairs possible. Once your car is out of warranty they'll destroy you with frivolous overpriced charges. If you have a friend or family member who works on cars this website will make it easy for them to take care of everything. If you don't have that, find a neighborhood mechanic that's reasonably honest to work with.

    Your FOB problem could be the people who installed the batteries messed up, or it could simply be the low 12v power causing glitches.