Reset my Infotainment sytem?

Discussion in 'Prius v Care, Maintenance and Troubleshooting' started by prepster, Oct 28, 2025 at 7:39 PM.

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  1. prepster

    prepster Junior Member

    Joined:
    Nov 13, 2012
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    Vehicle:
    2012 Prius
    Model:
    Four
    I bought a used 2014 Prius V with 52K miles. The previous owner took it to the dealership for everything. However, when got it home and tried to add my cell phone, I got this nasty screen. Help and thanks!

     
    #1 prepster, Oct 28, 2025 at 7:39 PM
  2. Air_Boss

    Air_Boss Senior Member

    Joined:
    Jun 2, 2012
    4,176
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    Location:
    New Yawk
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Looks like a failure of the Harmon extension box, mounted below and cabled to the head unit.
     
    #2 Air_Boss, Oct 29, 2025 at 7:46 AM
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