Inverter class action repair ongoing 2014 Prius

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Wheelin1, Nov 1, 2025 at 10:36 AM.

  1. Wheelin1

    Wheelin1 Junior Member

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    thanks to all documented information on this repair, we have owned 5 pri, 4 gen 2 and one gen 3, the gen 3 is our only Prius now, it has 94658 on it now and the inverter failed. we got the AO094 code took it to a dealer and yes we did not buy it new so that's the first problem encountered and it SHOULD not matter but it must. After a long discussion and them actually looking into the computer to see that we actually bought a car new from them in 2003 they eased up and started helping us. looks like the parts are 2 weeks to a month from getting, yes we have a rental car from Toyota paid for and it looks like the tow is going to be covered.
     
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  2. bisco

    bisco cookie crumbler

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    do you have the extended warranty language?
     
  3. Wheelin1

    Wheelin1 Junior Member

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    several different writeups, most say 15 years one stated 20 years. The Toyota one subject line states Warranty Enhancement program ZE3 for IPM 2010-2014
     
  4. ChapmanF

    ChapmanF Senior Member

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    The current (as of this post) Customer Confidence Program is written up in documents 23TE02 and 23TE03, which can be retrieved from NHTSA like so:

    23TE02 23TE03

    Between them, they both cover any Prius built from late January 2009 (model year 2010) through late November 2015 (model year 2015), and any Prius v built from late August 2011 (model year 2012) through late November 2017 (model year 2017).

    There is no mileage limitation and the coverage extends to 20 years from the date of first use.

    If the trouble codes include P0A94, P0A1A, P324E, or P3004, the coverage falls under 23TE03; if they include P0A7A or P0A78, or the cause was a "thermal event", or the cause is unclear and can't be shown not to have been a "thermal event", the coverage falls under 23TE02. The unlimited mileage and 20-year window are the same for both coverages, and the repairs are the same, so the two different coverages only help keep statistics on which kind of thing went wrong.

    Both coverages were also clarified, as of June 2023, to confirm that they do apply to cars that have had salvage, total loss, true mileage unknown, or other similar titles. (That's better than some of the normal warranty coverages, which don't apply then.)
     
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  5. bisco

    bisco cookie crumbler

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    do they state original owner only?
     
  6. Brian1954

    Brian1954 Senior Member

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  7. ChapmanF

    ChapmanF Senior Member

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    I'm not sure how they could, and still be saying salvage, total loss, true mileage unknown, and similar titles don't matter. But you can go ahead and click the links and look for such language.
     
  8. bisco

    bisco cookie crumbler

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    i did, couldn't find anything. amazing the games dealers will play
     
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  9. Wheelin1

    Wheelin1 Junior Member

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    its definitely not just the original owner only, we bought this car used during the covid lockdown. we signed the papers outside in the snow at a used car dealer when most dealers were closed.
     
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  10. BiomedO1

    BiomedO1 Senior Member

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    This means that Toyota is "on the hook" or have contingencies in place until 2037 for those particular failures. That means keep building or rebuilding those parts out to 2037 to meet that obligation. It may be cheaper for them to give those owners a hefty discount on a newer model and destroy that trade. Not scrap, since they're still on the hook for salvage titled cars...