Bluetooth & USB audio no longer working, and cannot find an update file (Prius V 2012)

Discussion in 'Prius v Audio and Electronics' started by MaxSolar0713, Jun 9, 2023.

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  1. MaxSolar0713

    MaxSolar0713 New Member

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    2012 Prius v wagon
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    Good evening, whosoever,

    About a year ago, I was plugging in a USB drive to listen to the audio files on it when abruptly the USB audio function and Bluetooth audio function ceased to work. Although I can connect my telephone (iPhone SE 2020) to the system and make/receive calls, I cannot play any music whatsoever though Bluetooth or USB. The USB port still supplies power, and the AM, FM, AUX and CD/MP3 functions still work perfectly. How can I remedy this problem? I have looked around the internet, but have found no conclusions except to "update the software."

    (Yes, I reseated the battery. No change.)

    When I attempted to find the update, I couldn't find a software file to download on the Toyota site nor anywhere else. If updating is the answer, could someone direct me to a link to download it?

    Thank you.

    Details:
    Prius V, 2012
    Deck M/N: 57011
    System Version: 5.2.0
     
    #1 MaxSolar0713, Jun 9, 2023
  2. rjparker

    rjparker Tu Humilde Sirviente

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    The bottom module on the 57011 has been known to go bad. Buy the whole thing.

    Toyota 57011 Radio Rear View.jpeg
     
    #2 rjparker, Jun 10, 2023
  3. MaxSolar0713

    MaxSolar0713 New Member

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    Dang. Well, thanks for the reply. I’ll see what I can do.
     
    #3 MaxSolar0713, Jun 10, 2023
  4. Air_Boss

    Air_Boss Senior Member

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    Replaced the YY050 below the 57011, got APPS, MAPS, and Bluetooth back, but the USB port is still INOP.
     
    #4 Air_Boss, Jul 30, 2024
  5. Air_Boss

    Air_Boss Senior Member

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    Anyone know whether the TOYOTA Prius V AUX USB INPUT PORT P/N 86190-48030 installed in the lower front console has an integral fuse or fusible link?
     
    #5 Air_Boss, Aug 1, 2024
  6. Rodney Gates

    Rodney Gates Junior Member

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    This happened to me recently as well on my 2012 Prius V - Bluetooth and USB Aux port worked fine one day, then were dead the next. Not sure if it was an iPhone OS update or hardware failure (?). What is the best solution for getting the USB Aux port to work again? Should I bring it into the Toyota dealership (I'm about to gift this car to my daughter and want it all working right)?
     
    #6 Rodney Gates, Nov 16, 2025 at 3:29 PM
  7. Air_Boss

    Air_Boss Senior Member

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    As noted above, Replaced the YY050 extension box below the 57011, got APPS, MAPS, and Bluetooth back, but the USB port is still INOP.
     
    #7 Air_Boss, Nov 17, 2025 at 8:02 AM
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