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I think it's because they ended the entune app support. The Toyota app does not seem to support charge notifications.
Sometime in middle November I got an iPhone app update for the Entune app that replaced with a "go use the Toyota app" message. I had no idea they...
You are right about problems with the back end. It's happened before and I escalated all the way up to Toyota corporate and they fixed it for a...
After spending 4 years and 4 months enjoying the joy and self torture of driving my Prius Prime advanced as efficiently as possible I've decided...
Have you checked to see if your "Safety Connect" contract is expired? I think most of the fancier entune features are tied to an active Safety...
I ran into a similar situation after my 2017 Prime Advanced had a service where the 12V battery was disconnected and another time after a in...
Dear Jerry, This has happened to me too but I luckily caught the cause: the service person had changed my driving mode from eco to normal. While...
Yes, I have an iPhone. Toyota replaced my console unit and has been working on this since the problem started last November, roughly coincident...
Since about the October/November Prius Prime Advanced firmware update my iPhone's entune app's charge management only rarely updates successfully....
Since about the October/November Prius Prime Advanced firmware update my iPhone's entune app's charge management only rarely updates...
No weeping please. I opened a case with Toyota Entune support last October about it being impossible to get gold status in the ECO dashboard.......
Maybe close to fixed - none of my driving since 11:15am has registered yet...
Looks like they are catching up. Now showing dec 21 am.
Thank you all for your replies. I'll be contacting entune support. This isn't the first glitch - my November data went missing on December 1st. I...
Is anyone else experiencing this problem... Since my iPhone 6 updated to IOS 11.2.1 the Entune app Eco Dashboard does not seem to be updating...
My dealer would not change the setting as a courtesy and wanted to charge a full hour of labor!! I bought a cheap OBDII WiFi adapter on Amazon and...