I found the article humorous. Especially the part about code readers. Why should we need a tool for that? My Honda Fit flashes a code on the dashboard display, depending on what service the car requires. B-1? Look it up in the owner's manual, tell the dealer that's what you want. No fuel injector or transmission fluid flush hard sells, or any of the other crap they try to foist upon unsuspecting drivers. In fact, the dealer's service order form itemizes the services in the same way the car indicates them; just check a box and there's no haggling. It's pretty nice for a sub $20,000 car.
