To all Can fella - what are the stores in Canada you usually check for parts? Anybody used this store? Are these guys legit? Discount OEM Toyota Parts and Accessories - ToyotaPartsDirect.com
Yeesh. I didn't even know about this parts store in Canada. I always assumed I'd have to buy from California. Thus, I can't help you there as I was unaware of their existence.
I read it's legit (see Google reviews and facebook) but their customer service is shit. If you have to return it's 35% restock fee; phone and email communication is dodgy. The bot on their website is the dumbest plain move - like a sleazy bot that just tries to get your info. Then I got this person to answer to me instead of the bot and I ask "are your piece OEM?" - and she says "I've forwarded the question to my staff they'll reply to you about the ORM piece to see if we have that in stock". And I'm thinking: get out. Buy from them if you're sure you don't want to return and also - there's a tiny chance they might mess something up statistically speaking from the reviews. But there were a lot of positive reviews - it seems they're either 1 star angry folk or 5 star super satisfied. And sometimes when they have messed up they have certainly repaired their mistake: sent pieces express, gave money back and so on. So I'm on the fence about them. I'll - maybe - trust them with an order and make sure I'll never want to return that. The prices are quite much lower than Stealership. Where do you buy from Cali?
