Dashboard Display Stuck

Discussion in 'Gen 3 Prius Technical Discussion' started by ElizabethH, Aug 17, 2022.

  1. ElizabethH

    ElizabethH New Member

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    Hi All. My dashboard display is stuck on the oil maintenance screen. The oil was changed less than a month ago. The buttons on the steering wheel are not working. I can't reset the trip, scroll through the screens, or find the mileage. How do I fix this?
     
  2. PriusCamper

    PriusCamper Senior Member

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    If lots of buttons aren't behaving normally you might have to disconnect the 12volt battery for a few minutes to reset everything/reboot. Any other symptoms? Warning lights?
     
  3. ElizabethH

    ElizabethH New Member

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    The trip and display buttons are the only buttons that I ever use, so I'm not sure if the other ones work or not. I was driving through a lot of canyons yesterday and noticed that sometimes when I went around a curve the yellow triangle with the exclamation mark would turn on while I was going through the curve. Not every time, though. The tightness of the curve or the speed I was going didn't seem to matter. I'll try unhooking the 12V and hooking it back up. I'll let you know how it goes.
     
  4. ElizabethH

    ElizabethH New Member

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    I unhooked the 12v battery and afterward, the clock was reset to 1am, the radio reset to 88.1, and the odometer came up instead of trip A. It did need 3 1/2 quarts of oil but the oil reminder couldn't be reset. All the buttons on the steering wheel work except for the trip and display ones. If it weren't for the inability to reset the oil reminder, I'd say those buttons were not functioning. Any further ideas?
     
  5. CR94

    CR94 Senior Member

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    Have you successfully reset the reminder in the past (which requires using the mile/km button, not buttons on the steering wheel)?
     
  6. Danver

    Danver New Member

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    I am having the same problem and I have reset with the buttons before
     
  7. ChapmanF

    ChapmanF Senior Member

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    If I remember right, you use the mile/km button, but while displaying Trip A (which means using the steering wheel Trip button, if that's not already displayed).

    The OP in this thread gave a bunch of symptoms of a failing spiral cable ("clock spring"), some steering wheel buttons not working and also warnings when the wheel's turned to go around corners. If I had posted back in 2022 I'd have advised checking the spiral cable.

    The spiral cable could be today's problem too. Can you confirm all your steering wheel buttons do what they're supposed to do? If they don't, do the ones that don't work sometimes work, depending on how the wheel is turned?

    That would be the smoking gun for a spiral cable problem. If you don't have the smoking gun, you could still have a spiral cable problem, but more work (and a multimeter) might be needed to be sure.
     
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