Defective touchscreen, why?

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Silvia Pettem, Aug 11, 2008.

  1. Silvia Pettem

    Silvia Pettem New Member

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    I have a brand-new 2008 Prius (3 weeks old and 600 miles) and the touch screen just went out. The Toyota Dealer will swap it out for a new one, but have I bought a lemon? It worked one day and not the next. Why would this happen, and am I in for other problems down the road? Thanks.
     
    #1 Silvia Pettem, Aug 11, 2008
  2. efusco

    efusco Moderator Emeritus
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    It's just how electronics are...I don't think you have a lemon or any reason to think there would be any other problems. Electronics typically fail early in life if they're defective.
     
    #2 efusco, Aug 11, 2008
  3. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
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    Any company can show some impressive statistics about how few defects they have per thousand, or million of parts manufactured.

    Of course, all that means nothing when you get the defective one.

    Sorry to hear about your malfunctioning screen. My stereo went out within the first few months. I'm still waiting for defect #2.
     
    #3 TonyPSchaefer, Aug 11, 2008
  4. rigormortis

    rigormortis Active Member

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    2 hours and 15 minutes and no one has inquired if he is sure the display went out or if its just turned off, this is a new record
     
    #4 rigormortis, Aug 11, 2008
  5. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
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    I just figured that before the Toyota dealer offered to swap it out that the dealer checked.
     
    #5 TonyPSchaefer, Aug 12, 2008
  6. efusco

    efusco Moderator Emeritus
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    24 hours?? It was an hour and 10 minutes b/w the OP post and yours.
    But I made the same assumption Tony did.
     
    #6 efusco, Aug 12, 2008
  7. rigormortis

    rigormortis Active Member

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    oh it was only 2 hours, heh
     
    #7 rigormortis, Aug 12, 2008
  8. Silvia Pettem

    Silvia Pettem New Member

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    Yes, the Toyota dealer checked it out and said I just got a "bad panel." And he said that I shouldn't have any more problems with the car. But, at 600 miles, it does seem strange, doesn't it?
     
    #8 Silvia Pettem, Aug 12, 2008
  9. Patrick Wong

    Patrick Wong DIY Enthusiast

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    Hi Silvia,

    This is an example of "infant mortality". The Prius has tremendous electronics content, substantially more than other cars in its price range.

    Hopefully you will now enjoy trouble-free ownership.
     
    #9 Patrick Wong, Aug 12, 2008
  10. richard schumacher

    richard schumacher shortbus driver

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    [damn the lack of a delete function!]
     
    #10 richard schumacher, Aug 12, 2008
  11. richard schumacher

    richard schumacher shortbus driver

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    As an engineer at a Really Big computer company and a four year Prius owner I can write confidently: Nothing is perfect. Stuff happens. Stop worrying and enjoy your new car.
     
    #11 richard schumacher, Aug 12, 2008
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