Edmunds experience with 2010 Ford Fusion Hybrid: Brake System Software Reflash

Discussion in 'Ford/Lincoln Hybrids and EVs' started by cwerdna, Feb 9, 2010.

cwerdna Senior Member

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2010 Ford Fusion Hybrid: Brake System Software Reflash

Our 2010 Ford Fusion Hybrid went to the dealer for a reflash of the software that controls the braking system. We have not yet experienced any problem with the car, but you don't want to mess around with brake problems, especially after we heard the first-hand description of the problem that Consumer Reports expereinced in their Fusion Hybrid...
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Their conversation w/their dealer was kinda funny.

Us: "I'm calling about the brake software reflash on my Fusion Hybrid."
Them: "That's not us, that's Toyota."
Us: "Check your computer for Customer Satisfaction Program 10B13 or TSB number 09-22-11."
Them, after typing a few seconds: "Oh, yes. What's your VIN?" We tell them. More typing, "Yes, your car was built on October 4th. Bring it in.
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#1 cwerdna, Feb 9, 2010

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