Prius Interior Paint Peeling

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by runnings_fun, Dec 12, 2006.

  1. runnings_fun

    runnings_fun New Member

    Joined:
    Dec 12, 2006
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    I found this old thread:
    http://priuschat.com/index.php?showtopic=11949 , but being over a year old, I thought I'd start a new one to address my issue. (apologies if I shoudln't have as it's my first time posting here).

    I have an '05 Prius which I absolutely love. However, the interior, drivers-side door (near where I put my elbow) has peeled in two spots. I don't use lotion, sunscreen or anything similar that I can think would have caused a chemical reaction. The outcoating just seemed to bubble up, I accidentally bumped it, leading to the problems.

    I went to the dealing to get it fixed under warrently and was told it would not be covered since it was a "wear-and'tear" issue. I don't consider driving a car for a year and a half and having something bad like that happen.

    Does anyone who's had this problem have any advice for how I get them to voer this? This peice definately isn't up to Toyota quality standards.

    Thanks in advnace!

    -Jon
     
    #1 runnings_fun, Dec 12, 2006
  2. eagle33199

    eagle33199 Platinum Member

    Joined:
    Mar 2, 2006
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    Location:
    Minnesota
    Vehicle:
    2015 Prius v wagon
    Model:
    Two
    You could try calling the corporate hotline (can someone post the number for him? i don't know it off hand). however, i think you'll get the same answer from them. From my experience, dealerships fix functional items under warranty, but cosmetic items are hardly ever covered (unless it's a warranty for something like an after market paint job, or tinted windows, etc)
     
    #2 eagle33199, Dec 12, 2006
  3. ScottY

    ScottY New Member

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    May 18, 2005
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    Location:
    Long Island, NY
    Vehicle:
    2005 Prius
    Well, the paint peeled off on the lower glove box button. During the 30k maintenance visit to dealer, I had them replace the button under warranty. They didn't even say anything against it. Try another dealer.
     
    #3 ScottY, Dec 12, 2006
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