When my remote start fails, it's usually with the message, "Remote start failed. Charge must be more than 30%." But when I drive normally in hybrid more, and park the car, the app reports a charge of about 34%. I drive in charge mode, building a reserve charge of about 20 kms (or 40% charge or more) and maintain it. When I do this the car starts remotely most times. Yes, it's a workaround, but I am hoping that some of these bugs are fixed in future updates.