Hi All - I thought I would start a new thread on this issue. I recently had my car lose power and all warning lights on, I was able to coast to the shoulder and once safe I turned the car off, hoping that cycling the power would fix this odd problem. No such luck, the car was completely dead and unresponsive except for the door locks and the hazard lights. So I hit the "SOS" safety connect button to get someone to come tow me. NO luck -- oops, I guess the car is *really* dead. I had my cell phone and the rest of the story is in another post. Now here is my question: Is Safety Connect supposed to work when the car is off? It seems way less useful in case of an accident or malfunction if I can only call for help if I can turn the car on. I originally figured that this was caused by whatever else had gone wrong with my car. However, it turns out that Safety Connect only allows me to call for help with the car powered on. Is this expected/correct behavior? Thanks!
My understanding WAS that there was a local battery to the SOS system that would power it when the car's power failed. Otherwise it's not very "safe". Toyota Safety Connect | Roadside Assistance, Collision Notification & More!
I agree, the back up battery for Safety Connect is only use if the car detects a collision. This is due to a design limitation that requires the replacement of the battery after one use only.
