Service at Holman Toyota

Discussion in 'Dealers & Pricing' started by JimN, Jul 28, 2010.

  1. JimN

    JimN Let the games begin!

    Joined:
    Nov 26, 2006
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    Location:
    South Jersey
    Vehicle:
    2010 Prius
    Model:
    V
    I am very pleased to report a positive experience for routine service at Holman Toyota in Mt. Laurel, NJ.

    All I wanted was an oil change. I specifically expressed this to Mark, the Service Writer. He tried to upsell me on a tire rotation & recall work which I declined. He didn't push the matter. As suggested here I left a note on the dash:

    Do not overfill oil.
    Do not wash.
    Do not adjust tire pressure.
    Do not perform recalls.

    Before leaving the lot I checked the tp which was unchanged & the oil level which was not over full.

    Good job keeping the customer happy guys.