Toyota to Provide Additional Services to New York Customers Affected by Recent Recalls

Paradox · Feb 24, 2010

TORRANCE, Calif., February 24, 2010 â€“ Toyota Motor Sales, U.S.A., Inc. today announced that it would provide additional services for New York Toyota and Lexus customers who are affected by Toyotaâ€™s recent recalls.

These services are available to Toyota and Lexus owners in New York affected by current recalls involving sticking accelerator pedals, floor mat pedal entrapment, anti-lock brake system software updates, and Tacoma front drive shaft inspection. These services are provided for customers concerned about driving their vehicle before the repair is completed. These services will be tailored to the ownerâ€™s individual circumstances and may include:

â€¢ Expediting scheduling of the repair.
â€¢ Pick up and return of the vehicle by a dealership representative.
â€¢ Driving the customer to the dealership or to his or her place of work.
â€¢ Where necessary, providing other alternate transportation for the customer, such as a rental car, loaner vehicle, or taxi reimbursement for the reasonable period that the customer is unable or unwilling to use his or her car.

These services will be provided by Toyota through the dealers at no cost to either the owners of affected vehicles or the dealer. Reimbursement of these expenses is separate from the stipends of $7,500 to $75,000 that the company already has provided to dealers in connection with the recalls.

Toyota has taken this series of steps based upon discussions with the Attorney General of New York, to address the concerns of government regulators and consumers in New York.

Toyota dealers across the country are taking extra steps to complete the recall campaigns for customers as quickly as possible. Many dealers are offering.....
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Toyota to Provide Additional Services to New York Customers Affected by Recent Recalls

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Toyota to Provide Additional Services to New York Customers Affected by Recent Recalls

Paradox Prius Enthusiast / Moderator Staff Member

Paradox Prius Enthusiast / Moderator
Staff Member