Question about new hybrid battery

unless you take the cover off, you really won't know. Greentec usually installs refurbished used batteries. They will play around with their wording like "newest generation battery", but that doesn't mean anything other than it's used

 

A new battery from Toyota is not green. A refurbished battery from Greentec is green. Why don't you call them and ask? Maybe they are new, but not new from Toyota. Some chinese aftermarket crap that's new.

For $2099, you could have gone with Toyota and not question your decision of how trustworthy is the company you purchased from

 

The only way is to take the top cover off the battery and see what is there. The new Greentec Auto battery is probably the cylindrical battery cells. They last about 5 years.

The only thing that is concerning to me in the video of the new battery is the 30 to 36 milli-ohms internal resistance of the new battery blocks. That is high for a new battery. A new Toyota OEM battery would be about 25 to 27 mili-ohms.

 

There is no battery block #222. The P0A80 may be a permanent code and not an active code. You need a better scanner than Dr Prius to get the full story for the trouble codes.

 

It probably is a new battery, just not a very good one. The best thing to do is remove the cover and see what is there. If you do that, please post a few pictures.

 

These companies don't want you opening their cases. They usually have a security label on there, once opened, you lose your warranty.

 

fraud. it's not done again, they never did it but charged for it.

 

Permenant newbies.some prefer not to have to know. Just do what the folks tell ya on fone.

 

Ask them what new battery modules they put into the "new" battery. Ask them for a picture of the new battery modules that they use.

Did you have one of their mobile technicians come to you and install the "new" battery, or did you drive the car to one of their locations to have it done?

 

I was just curious. I hope you have a P0A80 current code and not a permanent code since the mobile technician will be traveling to you. Is the master warning light (red or yellow triangle) shown on the dashboard when the car is READY?

 

Like I wrote in post #8, the Dr Prius app is not very good for diagnosing trouble codes. You need a better scanner to do that. Do you have any other scanner? I have told you a number of times in one of you other threads.

If you have a P0A80 permanent code and not a current code, the mobile technician that will be traveling to you will probably charge you for the trip. The Greentec Auto warranty for the battery only covers current codes, not permanent codes. Since you do not presently have the triangle warning light, you do not have a current P0A80 code. Expect to be charged for the mobile technician visit.

You might want to talk to Greentec Auto about this before the mobile technician is dispatched. If the technician reads a P0A80 permanent code, he/she will not replace the battery.

 

I would NEVER trust a company that supposedly sells you a BRAND NEW battery and the technician comes out and puts in a refurbished one. There is no excuse for that other than that's how that company operates. It's a total fraud. I would get my money back and take my business to someone more trustworthy. Fool me once, shame on you. Fool me twice.......