Cracked Trunk Trim Piece - Not Warranty Covered?

Discussion in 'Gen 5 Prius Main Forum' started by Poseidon, Dec 5, 2023.

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  1. Paul Gregory

    Paul Gregory Senior Member

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    Mine cracked about 6 months after I bought the car. There was no warranty on it at first, but when I showed them that it was a big issue online, they agreed to cover it.
     
    #121 Paul Gregory, Jun 4, 2025 at 1:05 AM
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  2. Paul Gregory

    Paul Gregory Senior Member

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    If your dealer refuses, check with another dealer.
     
    #122 Paul Gregory, Jun 4, 2025 at 1:06 AM
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  3. Jim Bryan

    Jim Bryan New Member

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    Same as John M's post above. Just below the backup camera.

    I found about 6 good photos of cracked trim and created a power point slide. I took the printed page to the dealer, and they got Toyota to pay for the repair under warranty. The Toyota regional contact was unaware of the issue, the dealer is going to provide my old trim to the regional office to investigate

    The attached PDF shows 6 different cars with cracked trim in the same area.
     

    Attached Files:

    #123 Jim Bryan, Jun 4, 2025 at 9:50 PM
    Last edited: Jun 4, 2025 at 9:55 PM
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