JBL Head unit update stuck

Discussion in 'Gen 3 Prius Audio and Electronics' started by Hobbgoblin, Jun 1, 2026 at 9:14 PM.

  1. Hobbgoblin

    Hobbgoblin Junior Member

    Joined:
    Oct 1, 2024
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    Location:
    Missouri
    Vehicle:
    2013 Prius
    Model:
    Four
    I attempted to update the head unit/no navigation as it was on 2.x to 5.5? using 01039-HBEKR-16A. I was attempting to see if an update would fix my spotty slow bluetooth. That backfired.

    And its stuck...fails on step 3 and loops telling me cannot start mmc driver unplug to reset. But by the looks of it, it completely wiped what it had already on there. Like as of now currently it only has radio/cd with it stuck in software update mode.

    I have already tried disconnecting the battery, but I am guessing its already written to something permanently, so it won't stop until its finished. How boned am I? I've seen threads on this but all of them were pretty old and not much was solved other than attempting to use different USB sticks. I have like 5 different ones I've tried of various sizes, small 8GB/32GB, different brands sandisk etc., Yes I tried all the different usb format options, the only thing on them is the .iso but No luck....
     

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